Published prices where we have them, a written scope where we don't

No charge. Qualification call before any paid engagement.

A measured week on your own public channels, with your written consent: we call and message at agreed times and log what actually happens. You get a one-page report with the arithmetic at your own average appointment value. Findings are aggregate only; no individual staff member is named or timed.

A structured test of the AI you already run, whether it came with your booking platform or from another supplier: does it say it's automated, does it pass clinical and sensitive questions to a person, does it invent prices, and what does it do in an emergency. You get timestamped transcripts, a scorecard, and a prioritised fix list.

Fixed once you sign. The same fee whatever we recommend, including "switch on what you already pay for" — never credited against a later build, so there's no incentive to steer you toward one. Limited to our first 10 reviews at this rate while we build out the vendor-intelligence base behind it.

Configuration of the AI your own booking platform already includes: approved answers, escalation and disclosure rules, tested hand-over paths, and a staff walkthrough. Nothing new is bought and nothing is built. Where your platform's own AI cannot do the job, that is a separate quote, not an add-on to this one.

Fixed implementation fee for routing missed calls into an organised, integrated enquiry. Where a ready-made service already covers the simple case, the vendor review says so rather than sell you this.

Fixed implementation fee: approved wording for routine questions, an escalation list for anything else, set up across your website and messaging channels.

The combined package is £300 less than booking the two components separately.

Evening, weekend and closed-hours cover — captures, answers or offers a booking link, scoped not to compete with daytime reception. Voice and messaging usage is invoiced at the vendor's own rate, itemised, until your first billing cycle gives a real volume to set a capped monthly fee against.

One channel, one platform, one location, the standard escalation set, no number porting. Add channels, a platform-integration module, or out-of-hours cover as your setup needs them — see the configurator on this page.

The final figure depends on which of three scenarios fits your platform — see the breakdown on this page. A deposit-taking module is available as an add-on to any of the three.

Response templates, sector-specific responsible-AI guidance and an internal knowledge assistant — no client data or booking-platform access involved. An add-on alongside another project, not usually the first thing we lead with.

Requests reviews and collects feedback after an appointment, routes anything negative to a named person, and drafts — never auto-publishes — a response. Offered alongside missed-call recovery or front-desk implementation, not sold on its own.

The build we already delivered for you, stood up at your next location: £700 per site for a missed-call recovery build, £900 for a messaging assistant or out-of-hours build, each with its own test pass and staff walkthrough. Offered once the original site has run cleanly for eight weeks; same platform, same legal entity.

Cross-channel AI concierge and multi-location deployment for clients with an established, proven first project. Quoted per engagement — nothing about it is standard enough yet to publish a starting figure honestly.

Fixed for 12 months once you sign. One workflow monitored, a monthly report, changes billed at the day rate. Only offered where we've implemented or integrated something — a pure buy-and-enable outcome keeps its vendor's own support instead, not ours.

Fixed for 12 months. Up to three channels monitored, two hours of changes included each month, a quarterly review.

Scoped to your setup. Multi-site or cross-channel monitoring once several workflows are live.